2/10 Hirveä
John
Matkusti perheen kanssa
7.5.2025
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Stay started with an early morning check-in attempt that was lacking the hospitality the Philippines is known for. Was told there were no rooms available for early check in. Once dayshift front desk arrived; she magically produced keys for an early check in. The catch being that it would cost P200 for every hour prior to normal check in. Being a family owned hotel recommended by friends and family for it's hospitality was surprised that they would not budge on the fee being applied to the 3 reserved rooms. We waited until almost 12:30 pm when they decided to let us check in. The rooms are rather spacious but need updating. The sliding door to the balcony took two people to open The drapes were hard to move bcoz they were on a curtain rod too big to let the rings slide freely. We found a cigarette butt under the drapes of a non smoking room. The a/c unit was dirty and blowing dirt on to the head of each bed. The bathroom was small but the shower is right next to the toilet without even a shower curtain for seperation. This is what I call a provincial bathroom. This hotel is best suited for a one night stay if you are here for the airport or ferry port. It's sad their check in policy takes advantage of that by charging an hourly fee for every hour prior to normal check in. Guests arrive at every hour of the day and they told us it was a liability issue but if thats the case; they should refund accordingly for every hour you check out early. It's a money issue and nothing else.
John
Yöpyi 1 yön toukokuussa 2025